What is the Roo Tactical Warranty?

All of our Roo Tactical Kydex rigs are covered with our limited lifetime warranty. We agree to fix or replace any product purchased from us in case of product failure. This is limited to materials and craftsmanship only. We cannot honor warranty claims do to user negligence. Negligence includes lost or missing hardware, reheating of the kydex whether unintentional or not (keep in mind that the dashboard of your vehicle in the heat of the summer is not the best place for your rig), or any other intentional modifications to your rig.

If you have a warranty claim, please email us at

What is the Return Policy?

Since all of our rigs are handmade, and made to order with various options, unfortunately at this time we cannot accept returns on custom orders. For all your stock items we offer a 30 day money back guarantee. If you have any questions prior to ordering, please email We will do our best to help you. Please do your research before ordering a specific type of rig. Thank you and we look forward to your business.